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JOB Opening: Client Device Specialist

9/14/2017

1 Comment

 
Client Device Specialist - (IT 000297)
OSF Saint Anthony Medical Ctr -20001 
5666 E State St 
Rockford-Illinois 61108-2425Organization Information TechnologyWork Schedule: 8:00am-5:00pm, Monday-Friday
Hours per Week: 40
Benefits Status: 
Full-Time

Description
 Under direct supervision of the Client Device Support Manager/Supervisor , functions as secondary contact for the definition, coordination and resolution of basic-to-intermediate client problems, service and support requests for computer systems and applications. Secondary responsibility under the guidance of a Client Device Service Tech III or IV, to assist in projects involving relocations or system implementations, providing operational support, inclusive of installation, training, maintenance of information systems hardware and software. Basic Active Directory, SCCM/software distribution, and printing services apply. Provides inventory control and basic asset management.
Qualifications
 REQUIRED QUALIFICATIONS:

  • A basic to intermediate level of educational development is required in order to support computer information systems and applications at a level or experience generally acquired through completion of high school or GED.
  • Some form of technical accreditation in a related field preferred.
  • Minimum of 3-5 years of increasingly more complex client device, systems and telecommunications support experience.
  • Ability to troubleshoot computer systems problems at a level generally acquired through completion of a least 3-5 years of field service support experience in a business environment or related experience.
  • Ability to effectively communicate to technical and non technical audiences. 
  • Excellent written and oral communication skills necessary to communicate effectively with user departments when planning, defining and deploying applications and training end users.
  • Analytical skills necessary to diagnose intermediate computer hardware/device, workstation operating systems, office automation software and business problems and apply information system technology for effective resolution.
  • Ability to perform all operations of Microsoft Applicaitions including basic troubleshooting.
  • Ability to read and create spreadsheets and Visio diagrams to complete project work and relocations.
  • Must be dependable in meeting commitments, handling change, being accountable and focused under pressure.
PREFERRED QUALIFICATIONS:
  • Experience in information technology customer service preferred.
  • Experience with key OSF applications/technology preferred​
Apply Online
1 Comment

Web designer needed

9/13/2017

1 Comment

 
Becky Cook-Kendall, Executive Director of the Rockford Health Council, has requested if there are any RVC students who would like practical experience assisting her with some activities at the Council, such as website design, website update, help with the Healthy Community Survey, quarterly newsletters, etc.
 
This is a small non-profit that does not have a lot of staff or resources, but who has a Board with a lot of connections in the community.  It may be great experience for a student who is looking to get practical experience in their field and get exposure.  A link to their website is here:  http://www.rockfordhealthcouncil.org/RHorg2013/
 
If interested, contact Becky directly at becky@rockfordhealth.org or at 815-395-5701.  

This is an unpaid Internship that could lead to full or part-time employment.
 
1 Comment

​internship: REMOTE DESKTOP SUPPORT

9/7/2017

1 Comment

 
​Ticomix has an internship in their Managed IT Services team.

The individual in this internship role would be providing remote desktop support. This support could range from individual PC’s to servers. This role would also be conducting server monitoring and maintenance, and test, restore and back-up maintenance. Lastly, this position would be responsible for keeping clients updated on the progress on their open ticket.

If interested contact Andrea Nyberg at Andrea.Nyberg@ticomix.com

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1 Comment

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  • Home
  • Certifications
    • C/C++ Programming
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